Quality
Policy Statement
Duct Masters
is committed to be an international best practice supplier
of duct Cleaning and sanitizing services which will meet
or exceed the needs of its customers.
It is our objective
to adopt a Total Quality Management approach in pursuit
of the Continuous improvement of our systems for assessing
the needs of our customers, delivering the services when
required and maintaining a consistent level of service
throughout Melbourne.
Duct Masters
will maintain and constantly review a quality system in
accordance with AS/NZS ISO 9001 which details Duct Masters`quality
processes and employees` responsibilities in regard to
the implementation and achievement of quality objectives.
Duct Masters
will also establish and maintain a service culture based
on participation and teamwork involving all employees
in pursuit of our quality objectives and continuous improvement.
Achievement
of our quality objective will result in Duct Masters being
recognized as a reliable supplier of duct cleaning and
sanitizing services.